Frequently Asked Questions

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How can I contact Kindora?

You can reach us by email via our contact form. We aim to respond to all customer inquiries daily.

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How long does delivery take?

Typically, delivery involves approximately 1-3 days for order processing, followed by a shipping period of about 5-10 days. Please be aware that these estimates can vary depending on your location and current shipping conditions. We always endeavour to process your order as quickly as possible and get your products to you promptly.

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Are your toys safe and non-toxic?

Absolutely! The safety and well-being of your child are our top priority. All our toys undergo rigorous testing and meet the highest international safety standards, ensuring they are made from child-friendly, non-toxic materials.

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Where is my parcel?

Once your parcel has been dispatched, you can track it using your order number. Simply visit our tracking page and enter your order number to see its current location and estimated delivery date.