Privacy Policy

Last updated: July 9, 2025

Stvecom LLC operates the Kindoro store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”). Kindoro is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you or another person. It does not include information that is collected anonymously or de identified so it cannot identify or be reasonably linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

• Contact details such as name, address, billing address, shipping address, phone number, email address

• Financial information such as payment card details, transaction details, form of payment, payment confirmation and other payment data

• Account information such as username, password, security questions, preferences and settings

• Transaction information such as items viewed, added to cart or wishlist, purchased, returned, exchanged or cancelled, and your past orders

• Communications such as information you include in messages to our support team

• Device information such as device, browser or network data, IP address and other identifiers

• Usage information such as how and when you interact with or navigate the Services

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you when you create an account, visit or use the Services, contact us, or otherwise provide information

• Automatically through the Services from your device when you use our products or services or visit our websites, including through cookies and similar technologies

• From our service providers when they enable functionality or process information on our behalf

• From partners and other third parties

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

• Provide, tailor and improve the Services including order processing, payments, shipping, returns and exchanges, account creation and management, remembering preferences, enabling reviews and recommendations

• Marketing and advertising including sending promotional communications by email, text or postal mail and showing online ads on our Services or other sites based on your activity

• Security and fraud prevention including authentication, detecting and investigating fraudulent or unsafe activity, protecting public safety and securing our Services. If you register an account, you are responsible for keeping your credentials safe

• Communicating with you including customer support and service notices

• Legal reasons including compliance with law, responding to lawful requests, handling disputes and enforcing our terms and policies

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

• With Shopify, vendors and service providers that perform services for us such as payment processing, data analytics, customer support, cloud storage, fulfillment and shipping

• With business and marketing partners to provide marketing services and advertising. For example, we use Shopify features that support personalized advertising with third party services based on your online activity with different merchants and websites. Partners use your information under their own privacy notices. Depending on where you reside, you may have the right to direct us not to share information for targeted advertising. You can exercise opt out rights via our site settings where available

• With your direction or consent for example to ship products or when you use social media widgets or login integrations

• With our affiliates or within our corporate group

• In connection with business transactions or as required by law, to protect our rights or the rights of users, or to enforce our terms

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services. Information you submit may be transmitted to and shared with Shopify and third parties that can be located in countries other than where you reside.

To help protect, grow and improve our business, we use Shopify enhanced features that incorporate data from your interactions with our store along with other merchants and with Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding such processing. To learn more about how Shopify uses your personal information and your rights, see the Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy. Depending on where you live, you may exercise certain rights directly with Shopify here: https://privacy.shopify.com.

Third Party Websites and Links

The Services may link to websites or platforms operated by third parties. If you follow a link, review their privacy and security policies. We do not control and are not responsible for the privacy or security of such sites, including the accuracy or reliability of their content. Information you provide in public or semi public venues, including on third party social platforms, may be viewable by others and used without limitation.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided personal information, contact us using the details below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we share or sell personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and information sent to us may not be secure in transit. Please avoid using unsecure channels to send sensitive information.

We retain personal information for as long as necessary for the purposes described in this Policy, including providing the Services, maintaining your account, complying with legal obligations, resolving disputes and enforcing agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights below regarding your personal information. These rights are not absolute and may apply only in certain circumstances permitted by law.

• Right to access or know the personal information we hold about you

• Right to delete personal information we maintain about you

• Right to correct inaccurate personal information we maintain about you

• Right to portability to receive a copy of your personal information and request transfer to a third party in certain cases

• Right to opt out of sale or sharing for targeted advertising where applicable. You can exercise opt out preferences via our site settings where available. If you visit our website with the Global Privacy Control preference signal enabled, we will treat it as a request to opt out for the device and browser used and, if we can associate it with a Shopify account, for that account as well. Learn more at https://globalprivacycontrol.org

• Managing communication preferences you can unsubscribe from promotional emails at any time using the link in our emails. We may still send non promotional messages such as order or account notices

If you reside in the United Kingdom or the European Economic Area, and subject to local law, you may also have:

• Right to object to processing or request restriction of processing for certain purposes

• Right to withdraw consent where we rely on consent. Withdrawal does not affect the lawfulness of processing before withdrawal

You can exercise rights where indicated on the Services or by contacting us using the details below. To learn more about how Shopify processes personal information and your rights for data processed by Shopify, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising your rights. We may need to verify your identity before processing requests. You may designate an authorized agent to make requests on your behalf, subject to verification.

Complaints

If you have concerns about how we process personal information, contact us using the details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority. For EEA supervisory authorities, see: https://edpb.europa.eu/about edpb/board/members en.

International Transfers

We may transfer, store and process personal information outside the country where you live. If we transfer personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission Standard Contractual Clauses or the UK International Data Transfer Agreement or Addendum, unless the destination country is deemed to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons. We will post the revised Policy on this website, update the “Last updated” date and provide notice as required by law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, contact us at:
help@kindorostore.com